Operator and Passenger Agreement
Under the Private Hire Vehicles (London) Act 1998 (the 1998 Act) a licensed operator who accepts a booking from a passenger is required to enter as principal into a contractual obligation with the passenger to provide the journey which is the subject of the booking.
Al Qaswa Transport Ltd Contractual Obligation;
In order to comply with the 1998 Act, Al Qaswa Transport Ltd confirms that we shall enter into a contractual obligation as principal with the person making the private hire booking to provide the journey which is the subject of the booking and any such contractual obligation must be consistent with the 1998 Act and these regulations. Complying with the Obligation and Fulfilling our Responsibilities
Al Qaswa Transport Ltd Confirms:
- We accept bookings from a passenger rather than anyone else for example a driver
- We take responsibility for the journey from point A to Point B, rather than anyone else
- All bookings are carried out in a London London-licensed Private Hire Vehicle driven by a London-licensed driver
- The booking is carried for the fare which was either agreed or for which an accurate estimate was provided
- Fares are collected by Al Qaswa Transport Ltd or collected by the driver on behalf of Al Qaswa Transport Ltd.
- We collect and pay VAT on applicable fares
- All complaints must be made directly to Al Qaswa Transport Ltd. A contract will exist between Al Qaswa Transport Ltd and the passenger even if it is not recorded in writing and the same requirements apply even if the agreement is made orally.
Full liability in relation to the transportation services belongs to Al Qaswa Transport Ltd.
Cancellations can only be carried out and confirmed by the Al Qaswa Transport Ltd and the booking passenger. Although a driver may reject an offer from the Operator to carry out a particular journey.